Nice staff and very accommodating. So many shops try to be "hush hush" about mixing recipes and such. These guys are really helpful and seem to want to help you learn. They also offer a free Clas for newbies. They don't seem to be judgemental, either.
We are somewhat new to the process, but not to beer . The man who helped us was not snobby about stuff but also seemed open to explaining. He was a salesman, but not pushy. There a fine line. I like knowing what places have to offer, but don't want people trying to up-sell all the time.