Dr Falcon is awesome!! She is very personable and down to earth. And she's funny :) She has taken care of me and my 3 kids for years now. She always makes time for us even when we've had emergencies and she was busy with scheduled appointments. I remember couple years ago I got a bad infection in my eye from swimming at the lake on a weekend. She came and met me at her office on her day off to take care of my eye. NOW THAT'S CARING AND CUSTOMER SERVICE!!! LOVE DR. FALCON!