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| - I agree with the reviewer who said they have a "love/hate" relationship with this store. I don't shop here very often, but I needed a sleeper sofa, and after much on-line shopping, decided to go to IKEA, chiefly because it sits higher and has a washable cover over a mattress. I went today, 11-29-16, especially since I was off work and IKEA was advertising 15% off "sofas," ending today. Then when I got to checkout they said this is not a "sofa," but a "futon" and therefore not eligible for the discount. I joined their "family" and got a free cup of coffee, but I am not happy with that. DON'T call an item a "sofa" if you're not considering it as such. I wanted to argue with the sales associate/asst. manager, or whoever she was, but figured I'd write this review and not make a fuss in the line. I hope they are paying attention. Wish I remembered the man outside who helped load my items, he was great and helpful!
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