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  • When my truck was having a hard time turning over (starting), my mom became concerned that I'd be stranded somewhere. 35+ weeks pregnant and the summer heat = not a good combination. So when I was out visiting her on her side of town this past Saturday, she suggested we stop by Big O and have them test my battery, starter, and alternator. I pulled up and she went inside and asked the guy at the counter if they could run the few tests. They guy said it would be about 20 minutes and asked what was happening. My mom then said, "Well its my daughter's vehicle...she's outside and she'll be able to tell you better than I can." They walk out to the truck and the guy asks me what was going on. I explained to him how it was not turning over like it should. He told me to pull up to a bay door and someone would be out to have a look at it in a minute. I guess him seeing I was extremely pregnant, he didnt want me waiting. I pulled up to the bay door and a service guy walked out to the truck less than a minute later. With 5 minutes, everything tested out fine. The tech said that something was possibly draining power away from my battery (robbing it from the starter). He made his suggestions to which I took them. I go inside and ask what I owed for the diagnostics. They told me, "Just a smile and for you to have a nice afternoon." After doing what the tech suggested, making sure the A/C is in the off position (as opposed to leaving it in the auto position), I haven't had any issues with starting my vehicle up. It starts up lickity split. I tell you what, if I lived on that side on town, I'd make that Big O location my regular stop for any type of service needs. :)
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