After a negative experience at another swim school I went with my gut and came here. I told them about my toddler's bad experience and how it changed her mild water anxiety into full-blown fear. Tim, the instructor, was SO gentle and patient with her, and didn't force her to do anything she wasn't ready for on her first day. He was encouraging and walked her through the steps of Survival Swim, and helped her participate with the other classmates at her pace.