About: http://data.yelp.com/Review/id/zl2Pxi_RhgO1TUWHAu2ENw     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • If I could give ZERO stars I would! I've been renting a vehicle pretty much every month for the better part of a year at this location for my business trips to Las Vegas. During this time, I've endured countless mistakes from the staff. In all fairness, after every mistake there's always been an attempt to rectify it but it has always been at the result of arm twisting. There's good reason why there's constant turn over at this location and its due to poor Management with out a doubt. Today, was really the final straw which has led me to write a bad review. Being that I'm a syndicated talk radio host I usually reserve my critiques when I'm behind the microphone but this time due to the severity of the gross error on theses incompetent and irresponsible people I had to take to the keyboard. My issue started with my reservation that was goofed up. My reservation was made to pick up today at noon a premium car. At 9am as soon as they opened I called and shared with them that my grandson had a soccer game at 11am and if I could come in at 10am to pick up the car. The employee I spoke with said it was no problem and that they would have a premium car ready for me. His words and I quote..."we will always hook you up". I arrive at 10am to be told by the Manager Joel that they DID NOT have any premium cars for me only economy. I shared with him that I had a reservation securing a premium car and that I spoke to his employee but only an hour earlier and they said they had one for me. With ZERO apology he said he would make calls and get something for me. 15 minutes later he stated that a premium car was on its way. I reminded him that I needed to get to my grandsons game at 11am but he assured me if be on my way in 15 minutes. Now needless to say this didn't happen or I wouldn't be on here. I go back to the counter at 10:50am and he stated to me sorry Steve the car just got here but it needs to go though wash. At this point I got angry and said your lack of integrity has now insured that I will miss my grandsons game. I asked if I would receive a discount and he had the nerve to ask me for what???? After explaining to him again the lack of competence on their part he said fine I'll give you a discount. Trust me when I say he said it with the greatest amount of distain to the point I said give me back my credit card I'll never do business with you. The lack of remorse of their mistake, with me missing my grandsons game and having zero transportation to get home has put me on this site to warn people of this place especially Joel who's arrogance and lack of customer skills will find him out of a job soon. Yes he will fall into the abyss of other Management that have not been able to sustain a position at this location. This is not the only site that I'll be leaving a comment on. I will go to Google reviews I'm going to make a issue out of it by contacting their corporate office and if nothing is resolved to my satisfaction I'll be talking about this on my nationally syndicated talk radio program this is how upset I am.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 136 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software