Service was outstanding. It is near where I work and so I started going there after I decided to quit smoking (more than 30 year habit....pills, patch, gum and even hypnotized once....all failed). My best friend quit using electronic cigarettes and so I decided to give it a chance. I wasn't sure what I needed and the guy spent almost an hour with me. He helped me pick out the right device and the right nic level liquid that matched my current habit. Best part was that he set it up for me and explained everything really well. I haven't smoked a cigarette in almost 2 months and don't miss it!!!