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  • Let's start from the beginning. No hostess in sight. The place was maybe 20% full on a Sunday at 5pm; servers and buspersons running around; bartender looking clueless, and no one even has the courtesy of greeting us and letting us know the hostess is on her way. What's the time limit on neglect at the front desk? Five minutes before you start feeling invisible? The hostess did apologize profusely, stating that she was showing a co-worker how to do "something", but who cares? We just wanted a table. When she finally seated us, she apologized again and tried to make up for the lack of attention by recommending to us HER favorite drink on the menu. We were so honored to have her recommendation. We ordered beer instead. The server, an Ashton Kutcher lookalike, greeted us with much of the usual and boring flair expected in a chain restaurant. What is it these days, that a server does not bother to write down the order for 3 people? Do they all think they have superhuman memories? Does management discourage writing down the order? I don't get it. Inevitably, Mr Kutcher screws up the order by bringing me the correct fish ( it was supposed to be blackened, but it wasn't) and cole slaw. I haven't ordered cole slaw in well over 40 years due to food allergies. I knew when I saw the cole slaw that something was wrong. I sent it back for the corn on the cob that I did order and chastised Ashton for not writing down the order. Ashton tells me I didn't order the meal the way it should have been ordered. Hello! Blackened Redfish! Is there a different way of saying it? The meal that he brought was very good, but it seems I should get what I ordered. Is that asking for too much? Next time, I am asking for LaLa. If she's not there, I'm moving on. And then, with the restaurant still more than half empty, we have to sit there for 10 minutes staring at dirty dishes because no one has the presence of mind to clear the table. Hey Joe, drop the flair and the reconstituted and unrecognizable traditional birthday song and provide something customers really want. Service that even an average Joe would expect when dining out!! CLOSED? I wonder why.....
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