So, let me begin by saying we really tried to give Blu a chance. We have been to Blu a number of times and the sushi is actually good, especially compared to other Japanese fare in the West Valley. That being said, the total experience is always a disaster. Last night for example, there was only one server and one sushi chef. The restaurant was nearly empty and it still took us over an hour to even see our first roll come out... and this is not an isolated experience. Our server was apologetic, but didn't offer any appetizer on the house or any other kind of recovery. It's clear that the disorganization and lack of communication between management, server, and the kitchen is a huge problem. Sorry Blu, just can't do it.