I feel like I gotta give Sky harbor a good review to offset the negatives. It has definitely changed over the past year to include some of the best restaurants in Phoenix. Most of my experience is in terminal 4. Being able to choose from LGO, Chelseas Kitchen, Four Peaks, Blanco, Modern Burger, Barrio Cafe and Flos is awesome. These choices really showcase the great local restaurants Phoenix has to offer.
I can see how some people are confused by the pickup and drop off procedures. This is the only reason I am giving it four stars. If you want to avoid that mess during the busy times I would highly recommend doing pickups and drop offs at the sky train. There is literally zero traffic there and getting in and out is painless.
Free wifi is awesome and necessary. Thanks for providing it.