They do not take time and effort into their customers. When I went to get a basic manicure expressed my concerns of the job they did her response to me was "it's only 12 dollars." I recommend everyone go to Polished in South Park. It's further of a drive but cheaper in price, better in results and customer service, and they even offer wine and beer! Never coming to this place again. I don't make the prices , but I do expect when I pay "their" price, I get something better than I could have done in the convenience of my own bathroom. Go to Polished nail bar in South Park!!!! Please look under "photos" to see the "'manicure" I received.