About: http://data.yelp.com/Review/id/zAYWi0eMKNEZ1n02dnKvoQ

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-08-16 00:00:00 (xsd:dateTime)
itemReviewed	Break Time Vape
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Shop has a good selection of vape equipment n juice Yes.... But For me it's based on common courtesy and customer service But here's where the downfall comes out.... The moment I walked in I noticed something was off... 1. The shop has no sort of filteration for its shop to make sure the shop isn't as cloudy I've walked into shops before but never before we're they as bad as here esp since I walked in with a friend who was ashmatic, who can walk into other vape shops with me and not have an issue whatsoever Here they walked in and within 2 min had to walk back out 2. Experience and knowing what you carry... The gentleman behind the counter had no experience with the mods I was interested in...he had to ask his buddies who were on the lounge couch about different mods... If it's a lounge as well for customers to relax....why is there no space on em for their POTENTIAL customers... if it's just filled with your buddies on their phone n such Having to pick up the phone during a transaction to know how to do a certain procedure is more so falls on bad training And stating that it's your 3rd day at the shop Says that there is need of more training needed Please train a Lil more or know you hire someone who knows about the mods and equip you carry 3. Customer service is a plus When someone walks in. Says I have XXX amount of dollars what can you help with a set up and focused the words on set up.... Meaning Mod Tank Battery Juice etc And all you say is I have this mod that is like 90% of the ammount requested And is still needed more equip for the mod to over due the person's financial expense is wrong esp trying to sell something that the customer doesn't want.... Yes up selling is great but try at least with the persons financial ability Losing a few bucks as well isn't bad as long as you know the customer is happy and will come back and tell friends etc.... 1...we all know stores don't buy a product for the same price they sell the product for... 2..we know commission is a great part of life but hey try and think with quality service...not with how much am I gonna make off this deal Could be as simple saying hey let me get you some sort of full set up with what you have avail financially....and know your customer is vaping the moment they walk out of the store and a happy And if someone told me that they had a decent ammount of cash to spend I would try and focus on making them happy not just blow them off for another customer who walks in WITHOUT saying hey I'll be right back....or excuse me I'll be right back If the gentleman could have tried and pick up the phone to call boss and try and make a deal maybe he wouldn't have had a dissatisfied customer Be like hey Go look at our pamplets of juices avail as you relax on the couch as I make a quick call to my boss and see if I can make a deal That couldn't happen cause the buddies overflowed the couch Or say hey what kind of juices are you into and try and up sell on that But not saying a word makes customers unhappy at times Thinking the establishment has no experience in the vape community I kinda felt bad even spending money cause the experience wasn't as great from what I seen in other shops... and since I been told from lots of others who tell me the shop is awesome All this happened in less than a 10 min visit
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Victor

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