The place is cramped and loud but the service is outstanding. I know folks are devoted to this place, but the food is HEAVY, even for the midwest. Meat, dairy, more meat, more dairy. And bland. We picked the most "flavorful" items on the menu but still didn't hit "moderate" on the flavor meter. I spent most of my life in CA and Boston, so maybe my palate isn't sensitive enough - seriously. The restaurant is what it advertises and does a good job of what it purports to do. Just not for me.