Here I am in charlotte college student looking for a natural hair salon. I finally settle on this place because my hair needed attention. I come in on Saturday, nice atmosphere and lighting . I ask about the natural hair services and decided to get an updo. I make the appointment for 2pm the next day. My advice don't come any earlier because I came at 1:30, saw the open sign lit up but the doors were locked until exactly 2pm. I come in meet the stylist. She "consulted" my hair. Not really telling me any useful information. I told her the style I wanted and she seemed to try and coax me into a blow out . Which I was trying to steer away from due to heat damage, she then detangled my hair while it was Dry . Washed it and blow dried it . . Not sure if that's right but anyway the final result was satisfactory. Maybe next time I will try a specific natural salon