I walked in and immediately was greeted by the receptionist.. she was very polite and informative. She took care of me right away, which I appreciate. My window specialist named Joe was quick and professional. He was done in less than two hours and briefed me on the care of my car windshield to avoid future trouble. I watched all the customers get treated amazing. I was very pleased with my whole experience. The location was clean and offers snacks & water as you wait for your car. I would recommend this location to everyone I know that needs car glass assistance.