I went into this store in May to transfer my service from Verizon. The "salesperson" that helped me assured me that Sprint will pay up to 350.00$ per line to come over to them (the ad at the time also indicated this). After 3 hours my wife and I walked out feeling as though the transaction went well. I sent in the final bill as I was instructed to do so to obtain my reimbursement. I was told after the fact by Sprint customer care that I was put into a program that wasn't "eligible" for the reimbursement. I have fought for over 4 months now to get the money owed to me with no resolve. I don't understand why this store isn't being held accountable. I have every intention of not only filing a lawsuit against them, but doing everything in my power to let people know what these people are all about. I am in sales as well and understand having to meet a quota, but this should be done in a professional manner. Not by a bunch of kids scamming people out of their hard earned money with blatant lies. This entire thing has cost me over $600.00 dollars of my money. I was given $270.00 and told that the other line didn't qualify because of "non eligible program". DO NOT GO THERE, you WILL be ripped off.