I usually shop in Kierland store but will not shop there any more. I wanted to return a dress that I had bought online and did not have the receipt. They told me they could not look up the information and I would have to get more information on the item. They had one hanging on the rack but would not use that item. I would have taken a store credit but no. I went home went online to my account and lo and behold there was the item that I purchased. I printed a copy and went back to the store with the item again they said that was not good enough. They call customer service and were going to credit my account but oh oh it was 2 days over the 60 even though I had gone in prior to the time frame so they would not do anything for me. They have lost a good customer.