I went to the store for the first and was greeted right away. I was asked if I needed help and I tried to explain what I was looking forward to try to go back to my natural hair color. The lady was not very helpful and was somewhat rude. I tried to ask questions make sure I got the right product she just seemed as if I was a nuisance. Then another lady asked if I needed help when I showed her the products I had and asked if it was correct she looked at me like I was retarded. I was very frustrated because this was my first time dying my hair outside of the cheapie box and I just looking for a little help. There's absolutely no need for both of these ladies to be extremely rude to me when all I was doing was being a customer and asking simple questions about products they had.
The good thing I have to say about this store is it was reasonably priced and my hair did turn out nicely.