| rev:text
| - One star is too much to give these guys. First, this company is affiliated with One Hour Heating and A/C; One Hour should cut ties ASAP. Secondly, their technician was an ass.
When my appointment was scheduled, I was under the impression it was One Hour coming out to do a check up on my furnaces, vents, filters, etc. I had not one inclination that someone by the name of Mr Sparky was coming to my house to check my outlets, fire alarms and panels. Apparently, according to Mr. RudeAss technician, it's part of the annual service contract we have with One Hour. But how I got to finding this out was quite painful.
It goes something like this:
Mr Sparky - did they tell you I was on my way?
Me - yes, she just texted me to let me know.
Mr. Sparky - do you know why I'm here and who I am?
Me - well I assume you're here with One Hour to do my heating check up, per my calendar comments.
Mr Sparky - Who scheduled the appointment? Who's she?
Me - My assistant.
Mr Sparky - Oh, one of those....
Me - ummmm....what?
Mr RudeAss (he just turned the corner after that last comment) - nevermind. just funny you don't know why I'm here. Anyway, I'm going to check all of your outlets, fire alarms and panels to ensure everything's working properly.
Me - Wait....why do I need you to do that? This is not what I thought was going to happen here today. You're telling me you have nothing to do with servicing our furnaces, filters, vents?
Mr RudeAss - if you'll let me finish speaking I'll....
Me (with finger now in his face) - Look. There's obviously been a miscommunication here and last I checked you're in MY home so you speaking to me in a condescending and patronizing manner isn't going to work. Get done what you need to get done and leave.
Needless to say Mr RudeAss didn't like my berating him. I showed him where the panels were, he flipped a few switches and then informed me he would need about 10 minutes to complete his report and get it back to me. He went out to his van, wrote his report and handed it to me. No discussion of any findings, just handed it to me. NOTE: I knew there shouldn't be any "findings" or issues because we'd recently remodeled and had professional electricians in to ensure everything was properly working and which they were.
Mr RudeAss had a different opinion however. His report indicated that there were several light canisters not working (umm, wrong), outlets that weren't working (umm, wrong), and light switches that didn't seem to work (umm, wrong). But the best part was that his comments indicated that he'd discussed all of his findings with me and what their plans to repair them would be (umm, wrong).
DO NOT TRUST NOR USE THIS COMPANY'S SERVICES EVER! I'm telling you. They're rude, they're liars, and based on the other reviews I've read they're also ignorant electricians. Save yourself time and money and contract with State licensed and bonded contractors. This is a Jiffy Lube version of electricians.
And, if you contract with One Hour, be sure to let them know Mr Sparky's service will NEVER need to be a part of your annual service check ups.
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