We had the bento box; the food wasn't bad overall. The main concern is the customer service.
I'd arrived at the restaurant with a total of 8 people. Once we came in, we were ushered inside and seated immediately. We'd been seated for no longer than five minutes when a waiter told us that they'd mistakenly thought we were a reservation they had been expecting. Without much clarification, they forced us up and could only give us the solution of splitting us up. When we considered a different restaurant, their excuse was that we already parked, and that it was going to be like this at every restaurant.
When we ordered and mentioned an allergy issue, they were reluctant to accommodate for us despite the seriousness of the allergy.
Also, the ice cream is included with the bento box but was not written in their menu. You only got it if you asked them specifically for it.
That was our experience. Needless to say, we will not be returning.