I stayed in this hotel for 4 nights during the christmas week. I had my family with me. One of my kids is 3 years old and needs a bottle of milk every night before sleep. When I asked if I can warm up his milk in the hotel somewhere I was told I was not allowed to warm up my own food anywhere in the hotel. The room service can bring a glass of warm milk for an exorbitant amount of money. They provided no microwave in the room. I had no option. The nearest 7 eleven / any store is 5 miles away.
I prepaid for my hotel in expedia or else I would have checked out. They still charged me 25/night resort fee on top of the room charge. it was ridiculous.
Hotel Staff is pretty rude and they do not get the problem.
very disappointed. I would never recommend this hotel to someone who has family.