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| - Upon walking in, I stood for a few minutes and noticed 2 older women preparing to exit, there were 2 employees standing by the door, neither one opened the door for these women, I actually held both the interior and exterior doors for them, very loudly they thanked me and referred to me jokingly as "The Doorman" An older gentleman stated that this act of kindness was wonderful and while looking at the two employees, I responded "I was simply raised correctly" The host asked me how many were in my party while the server went to start opening the door for guests. I responded that I had 2 people and the other one should arrive within a couple minutes. The host then grabbed 2 menus and told me to follow him. I started to walk with him, he stops puts the menus back into the host stand and then informs me it will be a few minutes. Looking around, I did notice more than 8 tables that were empty/dirty so for me to be told to follow him and then be told basically "nevermind" was a little confusing. My server Karen took 12 minutes to deliver my iced tea and my sister's water. Karen came up to our table and asked for our order but before we could answer her, she actually WALKED AWAY from us, to take someone else's order! After she took their order she came back to finally ask us what we wanted, but then said "hold on" and began talking to another server behind our table and started to clean the table with her. Finally when that table was almost cleared she came up to us and never once apologized, simply asking what we would like? I calmly with a smile, asked for "another server please" She looked at me confused and walked back to the table behind us and finished clearing it with the other server and you could tell she was talking very inappropriate about us. She walked away a few minutes later, was gone for a few, came back to the table and asked "Do you know who you would like to serve you" Karen was really trying my patience at this point, with the same calm smile I simply stated "someone better than her" She sent Mike R over, who I stupidly assumed was a manager, he was not, when I explained what had just happened while he was bent down elbows on the table like he was a friend joining us for dinner WHICH for the record I think is so annoying, he simply stated as he threw his hands up "How are you doing tonight, How are you doing tonight" I quickly realized he was not a manager, because I know for a fact that is not how a manager would have handled the situation. We gave him our order, which was the 2 for $24 and ordered the Spinach Dip for starters. My steak I asked for medium rare and my sister ordered the Nawlins Skillet. He was trying to get us to smile, but the annoying thing that I do not like is how he kept referring to me as "Boss" My name is not "Boss" do not refer to me as that! While we waited for our appetizer I noticed that Karen was not doing too well with her other 3 tables, she actually picked her rear end 3 times while she was talking to the couple across from us, witnessed by more than just myself and my sister! We referred to her as Typhoid Karen for the rest of the evening. I over heard her telling someone that you did not have enough dishes so "of course people will just have to understand that" referring to the fact that another group of people had to wait for their food to be delivered...if this were the case, COME ON buy some more dishes, or better yet, hire some faster kitchen staff!! I do not think guests should ever be told that you do not have enough plates to go around so we should just expect to wait. Our appetizer was delivered, long after I felt it should have been and basically was plopped onto our table, the girl delivering it I only saw once and she never responded when my sister and I both thanked her. With the exception of being called "Boss" repeatedly and the kneeling down to our table, Mike R was not that bad, he kept apologizing for everything taking so long. We were there for well over an hour, which I felt, was way too long. It did not take us long to eat our meals. Everything was the wait for our food and our drinks. Never once did a manager approach our table, I might be mistaken, but from what I recall, whenever there is an issue like that, a server should advise the manager to visit the table. I never once witnessed a manager at all. I understand that this is just Applebee's, but seriously it is not like we were ordering off the $1.00 menu at McDonalds, I would expect better service here. I would also expect a server to refrain from digging in her rear (yes it was on the outside of the pants, but still!!) until she is in the bathroom or away from the dining patrons. My sister also informed me that when the server swung the door open to allow her to enter he did so in a matter that it almost hit her in the face because of the force of which he threw the door open. She had to take a step back as the door almost greeted her face.
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