We just boarded our dog with Small Town Dog over the weekend and we were nervous leaving him in a new place. Best decision we could have made. From the time we got there both the owner and her son took their time to get to know Brinkley and by the time we left he was calm and not nervous. The set up is not a typical kennel with cages. They have the dogs in spacious pens with blankets toys and small dog houses.
Our dog (Brinkley) never wants to go the doggy spa and when we pick him up he is shaking and running for the door. When we picked him from small town it was like coming home. He was calm relaxed.
Additionally, when I called to check on him they offered to let me talk to him. I did not take them up on the offer, but they are more than accommodating to nervous owners.
They did a great job and we will be back.... I wish they were located where we live.