After the past couple of weeks I have to update my review...this is no longer the best DD. I don't know that there is one LOL. The manager got moved to another store and they have hired several new people...one specifically that has MAJOR attitude problems. I've heard him snap at customers 3 times now. Its not just me either, one of the girls there is always aggravated by his lack of customer service too. It's hit or miss with the service, there are still 2 awesome people there but the others need one of those "for dummies" books. The same coffee I get everyday taste different each day, some days waaay different. Prepare to wait in line also bc many don't know the proper way to work a register. On positive notes, they usually always have a coupon for you, it's cheaper than Starbucks and the app is pretty cool bc you get a lot of weekly and monthly deals.