After going to this location for over a year now last night was my last time. Thank goodness my entree was free otherwise i would have been screaming for my money back. First of all the employee managing the cash register was less than pleasant and her presentation was worse. Its a real turn off when you are served by a messy person. Messy hair, dirty nails, wrinkled clothes...need i go on? Placed my order and then watched as it sat on the back counter for over five minutes...no hot lights, no warming tray. Cashier was too busy with other customers to serve it. I finally had to go up and get it myself. Then the worse part.. of course cold food. Soggy mushy white rice, omg even the chicken was mushy and the vegetables not even cooked. I couldn't even begin or finish it. Very disappointed. This was their second chance with me and the last. The last time i went i had a take out order and i ended up with someone else's food. Didn't notice until i was already home. Sayonara Tokyo Joes.