As a Chiropractor, I didn't realize how computer dependent my business was until I got a virus. Brad came to my office after hours and worked on my computer for a couple hours. After realizing that the virus was worse than he thought, he took my computer home with him, worked on it overnight, and returned it the next morning with a brand new, clean operating system! Brad explained things in simple terms to me, as I am very computer illiterate. My business didn't miss a beat! Highly recommend!