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  • Since coming back to this restaurant a few months ago, we have been regulars on the weekends for breakfast but I think that our most recent experience here will be our last. We had breakfast there this past Saturday. I ordered the Bacon and Egg sandwich with turkey bacon, tomato and lettuce. I asked for the egg to be cooked over medium. It came to the table fried (omelette style). I didn't bother to complain because the food took so long to come out that we were going to be late for another appointment. I was charged an extra $1 for the turkey bacon which didn't entirely surprise me but it would have been nice to have been told in advance that this would be the case. My bf's daughter ordered the Chicken avocado sandwiche and asked for onion rings instead of fries (like she has every other time she ordered this dish). The waitress never told us that this substitution would cost us $2,99! We have never been charged this before and I only noticed this after paying the bill so I asked the waitress (who appeared to be relatively new) what this charge was for. She went to speak to someone in the kitchen and came to explain that it was for the onion rings. She went on to explain that if we had ordered a burger and wanted to substitute onion rings for the fries, there would not be an extra charge but since we ordered a sandwich and wanted to have the same substitution, we had to pay an extra $3! This is ridiculously arbitrary and I mentioned that to her as well as the fact that it would have been nice to have been told that in advance. Instead of apologizing or offering to refund me the extra charge, she just shrugged her shoulders and said "sorry, I'm new here". I guess that this restaurant doesn't appreciate regular customers so I will not be bothering them anymore with my business. There are many places in the surrounding area that offer good value breakfasts that I can visit instead (such as Scrumptious (at Bayview and Elgin Mills area)). They don't charge extra for turkey bacon and the portions are just as generous and the prices are comparable.
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