Now I do not know if I am as thrilled with Farmers. Their customer service is good and they do take care of you but their accident forgiveness is a scam. I moved and my rates actually went down for the area. Before moving I Had an accident which should not have affected the rate., especially since the rates when down when I moved. When my policy renewed, however, the rates went up 40 a month!!! Farmers could give me no reason why. No one else's in my area did. In addition to this I was told that I was getting a discount to bundle my renter's insurance. It was a lie too. When I canceled the renters insurance my rate stayed the same. I was also getting charged a fee for receiving a paper bill which I was never given the option to do otherwise or even told about the fee. I am now doubting the honesty of this company but stay because they do take care of you in an accident or an issue. Just make sure you ask lots of questions and get things in writing!!!!