We brought our Saturn in here once but never got past the front counter because the manager, (I'm pretty sure his name was Adam), was so ungodly rude that we left. I am pretty certain his name was Adam, although it could have been Robert like the other user said. He had dark hair, a handle bar mustache and shaved his arms. I actually called corporate on his ass regarding his nasty attitude problem and was given a freebie. This was in 2005 and although it was a while back, it's turned me off from this place forever.