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  • Artkore was recommended to me with very high praise. I am very disappointed with my experience using this company. I sent my order for business cards to them using their website. My graphic had a very bright purple in it which I was told via email the same evening that when the file was converted it was not as vibrant. That was the only time I had a speedy response from them. They sent me my proof back in the format they saw it in, which yes, it was more of a periwinkle blue than vibrant bright purple. There were no further notes in the email as far as what was the next step in the ordering process. After over a week of no communication from the company I looked them up on google and decided to called them at about 8:30 in the morning before I went into work. The hours listed in VERY large bold letters on the FIRST line of the google search said 5:00am-5:00pm. I called three or four times before 9am with no answer assuming the person working must be in another office or in a printing warehouse. By the time I gave up I received a call back. "Hi, I have multiple missed calls from this number." I addressed him with my questions in which he replied "I won't be in the office until 9." First of all, who the hell does that?! I sure don't call back missed numbers! obviously I didn't leave you a message! Second - you are running your business from a cell phone?! How professional is that?! That afternoon I called them again. They couldn't find my order since it was never processed and put into the print system. I was to I needed to approve their proof via email. Ok. Thanks for WRITING THAT IN THE EMAIL!! So I grudgingly approved the graphic with the poor color quality and responded to the email. At this point in my saga two weeks have elapsed and I STILL don't have cards, nor have they gone to press. So I am pissed. I wrote them an email and told them to cancel my order.... Wow, here comes the best part - the NEXT day they emailed me that my cards went to press. After two weeks of jacking around they were suddenly on it! I have been receiving a lot of calls and emails from the now! They can sit on 1,000 ugly cards now and eat that $50 because I will NOT be picking up my order. Know why? I went to Staples and got my BEAUTIFUL, bright, vibrant cards printed same day for the SAME price.
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