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| - I had been getting the take-out rolls special for months with no issue. I noticed the last few times the fish itself was a bit inconsistent - ends of larger bits, white edged rather than pink, poorly cut - but they always made it to order while I watched and waited and it tasted good and the fish was cold.
Today I ordered, and after a long wait the chef came in from the back, while texting, didn't put on gloves or wash his hands, and sliced up a premade roll that was sitting out on the counter covered in saran wrap (since before I came in). I tried one bite and it was clearly room temp and made ages ago. I asked for a fresh set from the manager and he refused, he would only offer a refund. I said I was happy to wait, but they would not remake it with the fresh, refrigerated salmon. I suspect they are using low quality scraps to make the takeout deal rolls in advance now, which is why they wouldn't make a new one for me with the good quality stuff on display. If this is the true then you are only getting rolls that have been sitting out for god knows how long, and I will not be going back.
This is a real shame, up until today I really enjoyed coming here.
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