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| - I have been here twice now. The first time being the end of May. The weather was beautiful for a late Friday night. The patio was busy (as usual) but the ambience and service was good. We were here for a work friend's birthday group of 8 or 9. We ordered drinks and food and it was all delivered with speed and accuracy, considering it was a busy Friday night. The food was great. I ordered a burger and fries. My sister ordered a chicken flatbread.
My second experience, left me a bit unsatiated, as we left without eating. We were there for the RedPath Waterfront Festival at Sugar Beach and wanted to have a sit down meal. Our group of 5 asked for seats on the patio, at around 7:45 pm. We were given pagers and were told the wait would be about 45 minutes. We expected that, so we walked up and down the lakeshore.
We were finally seated at about 8:30 and ordered food and drinks right away. At 9:30, we still hadn't received our food. It's not like we ordered huge meals, we ordered two flatbreads, a salad to share, and shrimp something. We flagged down our waitress, and she informed us that we would have to wait ANOTHER 20 MINUTES. We had somewhere to be at 10, so we said forget the food, bring us our drink bill. The manager came out and apologized for the wait, he explained a large party had come in and unexpectedly backed up the kitchen. He took care of our drink bill and gave us a $25 gift card to come back again.
Even though our service wasn't the greatest, the fact that the manager came out and took care of our bill and even gave us a gift card, showed us that this doesn't happen often, and they were generally upset for us.
We will go back, not only because of our gift card, but because the patio is so nice, the drink menu is quite extensive and the food is pretty decent.
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