I was extremely disappointed in the brisket I had today. The roll, sauce, and onion strings on the sandwich were all fine...but the meat lacked smoked flavor. I paid around ten dollars for the sandwich (Texas Twister) and side (sweet BBQ beans- pretty good). I feel like this is overpriced. I can get a similar sandwich with a higher quality at Famous Dave's.
I ordered online and the food was ready when I got there, so that is a plus. I proceeded to eat my meal at the bar and was told by a manager that this is normally not allowed (so that people don't bypass the line that is sometimes there). When I commented on the food, she said we hope you can come back and try something else. Normally when I am unsatisfied with a meal and tell someone, they are apologetic...this was not the case.
Maybe there are other things on the menu that are good, but stay away from the unflavored brisket.