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  • Was notified of airbag recall for my '07 Mustang. 4 Ford dealers in LV and without a doubt, Team Ford the best. Contacted Service Department and dealt with Lou who was very customer-service oriented; set up appointment for 7:00 a.m. on July 16. All in Service Department very helpful and courteous. Lou was also there, wrote up order for fix to airbag and said car would be ready by noon. He called me at 8:25, all work done and car was ready. Just want folks to know that Team Ford is the best. This was an unexpected great customer service experience. (I have been to another Ford dealer here in LV for a different issue a few years ago and they were without a doubt the very WORST to deal with). Team Ford's facility was very clean and organized and everyone I interacted with were perfect. Thanks, Lou and the Team Ford 'team'. I highly recommend your Ford dealership Service Department.
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