I was driving around, looking for a place to eat lunch after a long hike, and was excited to see a sign for Capriotti's, claiming it was voted the "best sandwiches in America". I ordered an Italian Sausage (hot sandwich). I was a little confused when I unwrapped it and saw just sliced Italian sausage on a bun. That was it. I started wondering if I had missed a crucial part of the ordering process (was there a list of toppings I was supposed to choose from?). Who knows. The sandwich was OK, but didn't live up to my expectation of "best sandwich in America". Despite my disappointment, I will likely give them another chance. Service was friendly and the cookie was the best part of the meal.