My family and I took a trip to this store over the weekend and really enjoyed ourselves. When entering the store the workers greater us with a smile and asked if we needed assistance. Initially I just wanted my daughters to walk around and take a look at the dolls they possible want to purchase without the hassle of a sales person. One worker continued to ask my daughters if they wanted certain dolls until I put an end to her conversation. After that our visit was awesome, the girls selected a doll, of there choice, and we ate at the Bistro. The Bistro had great food and good service!! Our trip was well worth the visit. Our next visit to Charlotte will consist of the girls eating lunch with there dolls again at the Bistro...overall a pleasant visit.