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  • We first tried MCB almost a decade ago. The food wouldn't win any competitions and the service was awful. After food was delivered, the waitresses would disappear. We looked around the restaurant and saw others just looking around and experiencing the same bad service. Guests should not have to wave you over for refills. We were in the area again recently and gave them another visit, hoping we would see improvements. Unfortunately, we experienced the same poor service. When food was delivered, the waitress asked us if we needed anything. At the time, we didn't and we didn't see her again until she tried to sell us dessert. The restaurant only had three other tables filled. There really is no good excuse for that level of inattentive service. Again, the food was forgettable. Good BBQ requires attention and patience. Try to rush the process or cut corners and you get a dry, flavorless product. Their chicken was rubbery and likely reheated leftovers. The pork was more shredded than pulled and topped with a thin sauce that was mostly grease which is something you do to conceal poor, dry meat. When the food and service is bad, it's always a sign of bad management who doesn't seem to be involved enough to know they're failing. This restaurant is in serious need of retraining.
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