I left Chase Bank and switched to Compass last year. I don't recommend either and will probably be going to Wells Fargo. I rely on on-line banking. If you do too then DON'T BANK HERE. The balances are never right, they do not deduct your pending bill pays from your balance, the web site is rarely working on the weekends when it is needed most, and for the past three weeks, the transfer function has not worked. When you send notes to their customer service, they send generic replies, if they even reply as well. The customer service sucks and you have limited access to your funds because of poor web site maintenance. Anyway, I'm in the process of moving accounts to Wells Fargo. They advised I wouldn't be seeing these problems.