I work nearby and there are limited lunch options in the area. We were excited to add a new restaurant to our lunch rotation. We almost removed them from our lunch rotation when we visited less than two weeks after they opened.
We arrived just as they opened for lunch and the food was bland and so soft all the textures were the same. Just a hot and soft mess. It's what happens to food that has endured several heating and reheating cycles which means it was probably days old. We've encountered this several times. You just have to come in when you're feeling lucky. When you don't get leftovers, the food is good.