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  • I very rarely give one star reviews and only do so if a place does something absolutely unacceptable. This location of Ella's Uncle has done the unacceptable. I stopped in on a Saturday night about 45 minutes before closing. My plan was to buy a drink and hang out on my computer for a bit and use the secured Wi-Fi. Since I am visiting from out of town and was about to order something to drink to enjoy while I rested my feet, it would make sense that I would probably want to use the bathroom before I left. I would be a paying customer after all and this was an establishment that serves food and beverages. And you know what? Food and beverages prompt one to use the restroom. Good thing I asked about the location of the bathroom while I was at the counter before I placed my order, because guess what? They told me they didn't have one. I was confused at first, maybe stupidly so. I then asked the person behind the counter: "Well, which one do you use then?" She explained to me that they had a bathroom on the premises for employees to use, but paying customers were still expected to go elsewhere. She actually recommended that I use the restroom at McDonald's as an alternative even though I was about to buy a beverage from Ella's Uncle. Totally ridiculous. I ended up leaving to walk down the street to Tim Horton's where I could buy a beverage, use the Wi-Fi, and actually use the restroom.
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