After trying the delicious ribs that were offered at the Chandler BBQ festival we just had to visit the restaurant in Phoenix and it did not disappoint. So needless to say, we were very excited when we discovered that a new location was open a lot closer to us. The entire experience was just not the same. The food was not as flavorful and the service was so slow. We did not visit during a peak time so we were a bit confused as to why the service was not so great. 3 stars.