I once again rented from Fox Rent A Car. This is my 3rd or 4th time. I first rented out of Fox when they were smaller and much more efficient, it seems Fox may have gotten too big for their own good. Cause every time I go back it gets worse. This time upon arrival lines were long and employees were super unhappy. They tried to put on hidden fees on me which I knew were hidden having rented from them multiple times before. After waiting in line inside. I then had to wait outside for a car. While people were driving them in they were being cleaned and then turned around and rented out right after in and out.
My car was clean but I was there for lets just say a while. With the other companies starting to come down on price, I have tried to remain loyal but Fox just keeps getting worse in customer service.