I was very disappointed at the service I got here. My iphone is 1 1/2 years old and was turning off on me constantly. I didn't drop it and never had problems before. I went to the store for help and they checked the battery and then told me there is nothing they can do unless I purchase a warranty on the phone. I went home and deleted old photos and videos and updated the software and it no longer shuts off. I just think it's ridiculous they told me there was nothing they could do unless I bought a warranty, when clearly there were simple things I could do to fix it!!!