Decided to have a family lunch here around 1 pm on a Saturday. We were welcomed when we first walked in and had a small wait of 5 minutes for our table.
The server grabbed our drink order, returned with our drinks and took our order. The rolls weren't brought out in a reasonable amount of time, but they were delightful when we got them. She never refilled our drinks. Never offered another basket of rolls. Service could have been way better.
I asked for my burger to be cooked medium. It was totally overcooked. I couldn't tell my server in a reasonable amount of time because she didn't check up on us to see how everything tasted. Also, the burger had almost no bacon on it.
When I told the server about the burger being over cooked she didn't take my plate to notify the kitchen right away. Instead she said that she would grab her manager. Five minutes went by. I ended up eating half my husbands meal because eating with little kids puts you on a time restriction, and we didn't have time to wait for a new burger to be cooked.
The manager was very polite and she was willing to give us a slice of pie. We didn't take her offer because little kids were fussy and ready to go.
Oh, and there menu says homemade lemonade. So I ordered a strawberry lemonade and it's not what I expected. It was carbonated - not classic homemade.