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  • Never ever EVER will I ever rent form Dollar again - no matter what the savings. I arrived in Vegas around 11:30 at night and it was 97 degrees. Yup - it was hot. So, to get to the rental car place you go OUTSIDE away from the air-conditioning (!) and stand in a huge line. Perhaps 300 people worth of a line. Then you wait. You wait for a bus to take you to the rental car place. Sure, the idea of a centralized off-site location is a good one. However, in this instance, the execution is significantly flawed. I made my reservation at Dollar based solely on price - I got a great rate of $10/day. I will never make this mistake again. Like I said, we (meaning the hundreds of other passengers and me) arrived and at least a 1/4 of us went straight to Dollar. So, the line was L O N G. Guess how many agents were working? THREE. That was about ten not enough. Once I finally made it through the line... There was ANOTHER line - to get a car. It was as if they had NO IDEA that people would be renting cars. Lets do the math. I arrived in Vegas and left the airport at 11:30. I wasn't in my car driving towards my hotel until 1:45am. Over TWO HOURS to rent a car. Oh, it gets better. A flat tire. In 107 degree heat. They won't fix it and I (after being on hold for over an hour) don't have time to call AAA - so I fix it myself. In a dress. In a parking lot. Never again, people.
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