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  • This hotel is pretty crappy. We were put up here by an event so I won't complain about free, but I would never pay to stay here. We had a block of 6 rooms. One was on a separate floor. It took us about 30 minutes to get in an elevator and up to our room. Of the 5 elevators, only 2 were working..1 with an attendant pushing our floor for you. Tell hotel in general smells of smoke. Worse than any other Casino around. Staying on Freemont I expected it to be loud, but not THAT loud. We could hear everything. Due to the noise they gave 5 of the 6 rooms a $20 credit...all but ours. When we called they were like we'll it's expected. And they have all the other rooms hassle redeeming the credits. My husband was out later than me and couldn't get back in the room. To try not to wake me he called the front desk. They insisted I locked him out. Yeah, that didn't happen. They let him in only after waking up other people to confirm his identity. We again had the issue with room when we came back in the afternoon. This time they can't blame me using the deadbolt when I wasn't even in the room. We had to call 4 times to get in and the security gourd could care less. He rest the door and sent us on our way. Our air conditioning didn't work. It we called yesterday and they said it needed time to warm up. Came back this afternoon after having it on full blast since 4pm yesterday and make make up and candy had melted. We called again and found out we needed the entire unit replaced.
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