After having a horrible, time consuming and expensive experience with another company, we started calling around for bids to other companies. Mechanicool came out on Monday of a 3 day weekend, without an extra charge. He was not only professional and friendly, but offered us a FAR less expensive way to fix our problem. We also appreciated his professionalism. He didn't bash the other company but explained there's other options that will be equally as effective for far less money. Their option not only worked but saved us somewhere between $800-$1300. They've definitely won our business!