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  • Great and caring staff. Quick and cost-saving! Only thing I didn't know was the massive amount of animals that would be there upon check in. I just had not prepared myself for the decibel level. Also I would have loved to have known that it was first come first serve and that if you have a schedule to abide by, coming earlier may be better. I was thinking it was just a quick in and out check-in process. Process was:: come in and sign a clipboard of paperwork and hand to the person at the front desk. She enters it all in and then based On when my app got into the line, would be called back to see the vet. I waited for about 45 mins to be seen by the vet. The vet tech took us back and took his temp and checked his weight. Vet came in and gave the all good to go. After being seen by the vet they take the animal back and you come back between 3 & 4 to pick them up (unless they call and say otherwise). I was left a very nice message around 3pm that my pet did well in the surgery and was ready to be picked up. I really appreciated that touch since they didn't have to do this at all. The front desk girl (I'm sorry I can't remember your name) was super nice when I explained I'd never been through the process with neutering an animal before so she made sure to explain all the little things about the "rules" for after surgery Care. She also suggested that even though I could buy the cone of shame from them that there were also a nice variety at any pet store for about the same price. I went straight to Petco and bought an adjustable one since he's pretty small. It was 15. The one they sell are 14 but just standard. I paid $14 extra for them to give him some pain medicine for after the surgery. It came out to around $75. Such a great price!! Anyway, I will definitely be bringing my kitten in for her spay when she is old enough (front desk girl also helped me with this information ) and would recommend based on price and ease/level of service.
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