I went during a busy lunch rush and ended up waiting for about 20 minutes for said burrito. The Burrito itself wasn't too bad. I ordered chicken and they ended up giving me someone elses order with beef, which still was fine.
They use a ticket system so you'd assume it would be fool proof but I guess not.
For the price and wait I don't think I'd make this place a regular spot to eat though. Seems a little too gimmicky. And there's very limited seating, def a grab and go place.