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  • I will start by saying the main reason for two stars is terrible service. Why that big of a hit on the stars? It's called the "service industry". Service is the most basic part. A McDonald's could have great service. Working as a server for 4 years in both low end and middle of the road places, it's really not that difficult to get that part right. Made 8:00 reservations and showed up at 7:55. We were told they were getting the table ready. After checking with them twice, we were finally seated at 8:30pm. The hostesses were not apologetic and had a look as if we were inconveniencing them by showing up on time. Again, not a single "sorry". How hard is that? We get to the table, and the server taking care of us is friendly enough. Now, with copacabana, the concept is that people come around with food on skewers, explain what it is and serve it to you if you're interested. This is the whole concept behind their restaurant and is supposed to be an all you can eat mentality. It took a good 20 minutes for the first person to show up with food! At this point both my wife and I are really hangry with how the evening has started. The skewers of food being walked around were fairly sparse so you get to a point where you're fed up but not really full. I almost think they do it on purpose- get you to the point of your body saying no more, but you haven't really had much to eat. The made to order calamari was my favorite dish, the all you can eat skewers of scallops were my wife's favorite. They were out of maybe 3 items on the made to order menu. A restaurant like this is not necessarily about the food, but the experience and ambience. The only thing they get an acceptable pass in is the food. Oh and the dancers. There were 6 of them and every one of them was giving it their all when dancing. I would never return to this place regardless of the price and as my wife put it, "if a friend had a birthday here, I would fake sick". As a side note, the meat version at Yonge and Eg was somewhere we would return to.
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